Meet Our Members: Don Whitney, COO and CCO of Inland Medical and Rehab

Published in Member Communities on February 26, 2020

Don WhitneyMeet Don Whitney, COO and CCO of Inland Medical and Rehab! Don has been a VGM member since 2012. We asked Don some questions about his role at Inland Medical and Rehab, his background, how they take care of their customers, and what it means to him to serve in this industry. 

What is your primary focus at Inland Medical and Rehab? 

Don works closely with each team member of Inland Medical and Rehab to ensure that each individual is using their particular strengths and talents in their dedicated positions. This ensures patient satisfaction, which is the company’s main focus.

How did you get into the healthcare industry? 

After majoring in philosophy and graduating from Gonzaga University, Don’s interest in healthcare sparked. He furthered his education at SCC where he graduated with an AAS degree in Nursing and became licensed as a Registered Nurse. He worked in the Intensive Care Unit at Deaconess Hospital, and soon he decided to shift his focus to the home care field. He chose to come to Inland Medical and Rehab to run and operate the business, putting both his philosophy and nursing degrees to task.    

How does Inland Medical and Rehab value their customers? 

Don said, "At Inland Medical and Rehab, you are not just a customer, but a friend. When one of our clients pass away, we grieve just as if they were family. We go above and beyond to listen and care for our clients. We have an open door, and clients are welcome to call and ask for me personally if they have any concerns, and they do not have to “jump through hoops” to get to the top."

What is your “why?” 

Don is dedicated to serving the patient with superior products at an affordable price. His greatest joy comes from seeing how the services Inland Medical and Rehab provides changes people’s lives for the better! 

From Our Experts

How the June 2025 MedPAC Report Shapes the Future of HME thumbnail How the June 2025 MedPAC Report Shapes the Future of HME The June 2025 Report to Congress from the Medicare Payment Advisory Commission (MedPAC) offers critical insights into the evolving landscape of Medicare services. While the report does not focus exclusively on home medical equipment (HME) or durable medical equipment (DME), several areas touch on themes that are highly relevant to the industry's future—particularly around home health care, Medicare Advantage (MA), and supplemental benefits. Balancing Costs and Growth: Williams Bros.' Strategies for Success thumbnail Balancing Costs and Growth: Williams Bros.' Strategies for Success Williams Bros. has been adept at managing the complexities of business expenses, improving margins, and mitigating lost opportunities. Navigating the New CMS Landscape with the HMV and RAD Decision Memo for COPD thumbnail Navigating the New CMS Landscape with the HMV and RAD Decision Memo for COPD Ronda Buhrmester, Sr. Director of Payer Relations and Reimbursement, shares insights on the newly finalized National Coverage Determination (NCD) for home mechanical ventilation (HMV) and respiratory assist devices (RAD). Balancing Costs and Growth: Williams Bros.' Strategies for Success thumbnail Balancing Costs and Growth: Williams Bros.' Strategies for Success Williams Bros. has been adept at managing the complexities of business expenses, improving margins, and mitigating lost opportunities. Balancing Costs and Growth: Williams Bros.' Strategies for Success thumbnail Balancing Costs and Growth: Williams Bros.' Strategies for Success Williams Bros. has been adept at managing the complexities of business expenses, improving margins, and mitigating lost opportunities. So Everybody Can Move Team Iowa thumbnail So Everybody Can Move Team Iowa Movement is Medicine— and a right, not a privilege. Our grassroots campaign in Iowa is dedicated to ensuring that prosthetic and orthotic devices for physical activity are recognized as medically necessary and covered by insurance. Protecting Patient Data: Proactive Cybersecurity Essentials for DMEPOS and Home Access Providers thumbnail Protecting Patient Data: Proactive Cybersecurity Essentials for DMEPOS and Home Access Providers Cybercriminals are increasingly targeting healthcare-adjacent organizations, and vulnerabilities in our systems can no longer be ignored. Tenacity, Trailblazing, & Tech: Robin Menchen's Vision for Future of HME thumbnail Tenacity, Trailblazing, & Tech: Robin Menchen's Vision for Future of HME Robin Menchen, the 2025 HME Woman of the Year, shares her advice to other aspiring leaders in the HME industry: Adopt a can-do attitude.